logo Betfred Bingo

Privacy Policy

Privacy Policy

At Betfred Bingo, we understand the importance of protecting your personal data and ensuring that our platform is a safe space for you to enjoy online gaming. This Privacy Policy explains how we collect, store, use, and protect your information.

What Personal Information May Be Collected?

When you create an account with us or use our services, we may ask for certain personal details such as:

  • Name
  • Email address
  • Date of birth
  • Postal code

We also use cookies to track user preferences and browsing behavior. Our third-party analytics tools collect information on how users interact with the platform, including time spent on site, pages viewed, and IP addresses.

Device and Browser Information

Your device type (desktop or mobile), operating system, browser version, language settings, and other technical specifications are automatically logged when you use our services.

Usage Analytics and Behavioural Data

We collect information about your interactions with the platform, including:

  • Time spent on site
  • Pages viewed
  • Searches made
  • Browsing history

This data helps us improve user experience and optimize content for better engagement. However, we only store anonymized or aggregated analytics data that does not personally identify you.

Cookies and Tracking Technologies

We use various types of cookies to personalize your browsing experience, including:

  • Session cookies: expire when the session ends
  • Persistent cookies: remain on your device until they are manually deleted
  • Third-party cookies: shared between our site and external services

Our tracking technologies include:

  • JavaScript libraries for tracking events (e.g., clicks)
  • Pixel tags for conversion tracking and retargeting advertisements

Communication Preferences

We offer various communication options, including newsletters, promotional emails, push notifications, SMS updates, or on-platform messaging. You can control how we contact you by updating your account settings.

Data Storage and Retention

Your personal data is stored securely in our servers for the duration of your account activity plus an additional 12 months after closure. After this period, all non-essential information will be permanently deleted from our systems.

Security Measures

We implement robust security measures to protect your account:

  • Password hashing: using a secure algorithm
  • Secure Sockets Layer (SSL) encryption for login and communication with servers
  • Two-Factor Authentication (2FA) via email or SMS

Account Protection and Rights

You have the right to request changes, corrections, deletions, or access to your data. You can manage these preferences in our account settings section.

Age Restrictions and Minor Protection

We comply fully with applicable age restrictions for online gaming services. Our minimum sign-up age is 18 years old (or higher as specified by relevant laws).

Platform Monitoring for Security and Fraud Prevention

To ensure the integrity of user interactions, we use automated tools to monitor account activity, login attempts, and unusual behavior.

Third-Party Services or Integrations

Some features on our platform are provided through third-party services. These integrations may share limited data (e.g., name, email) with external providers for optimized performance.

Use of Anonymised or Aggregated Analytics Data

We use non-personalized analytics tools to help us understand how users interact with the platform and make informed decisions about future development.

By using our services, you consent that we collect, process, store, share, and protect your data as outlined in this Privacy Policy. We commit to maintaining transparent practices regarding personal information and user rights.